Updated 22 April 2024
This Privacy Policy informs you how Metricsify as a data controller processes your personal data. This Privacy Policy concerns Metricsify website and our all products and services, which collect personal data, or which are linked to this Privacy Policy. We have a shared customer, marketing, and stakeholders register, and our company acts as joint controllers for that register.
Customer, Marketing and Stakeholders Register
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Data subjects are the customers, potential customers and stakeholders of Supermetrics Group.
| PERSONAL DATA | PURPOSE OF PROCESSING | LEGAL BASIS |
|---|---|---|
| Basic information such as name, customer number, username and/or other identifier, preferred language | Delivering and improving our products and services according to your needs | Legitimate interest |
| Contact information such as e-mail address, phone number, address information | Customer surveys | Fulfilling our contractual and other promises and obligations |
| Information related to the company's contact persons | Purchasing and ordering necessary services and products from our suppliers to maintain our business | Performance of a contract |
| Invoicing | Marketing our services to relevant companies | Legitimate interest |
| Bookkeeping | Legal obligation | |
| Recording sales calls for employee training purposes and for improving our sales processes | Consent. We will notify you and obtain your consent before the call is recorded where required by applicable law | |
| Possible direct marketing opt-outs | Serving customers interest of not receiving direct marketing | Legitimate interest in being able to fulfill our legal obligation to ensure opt-out from direct marketing in accordance with the law |
| Information you provide in connection with the events we host, registration data, special diets, invoicing data | Organizing events | Legitimate interest in being able to host events and invoice when applicable |
| Consent regarding health data (e.g. allergies) | ||
| Information of the customer relationship and the contract such as information of past and current contracts and orders, correspondence with you and other communication, payment information and other information which you have voluntarily provided to our systems | Compliance with our contractual and other promises and obligations | Performance of a contract |
| Invoicing | ||
| Managing the customer relationship | Legitimate interest in managing and developing the customer relationship | |
| Bookkeeping | Legal obligation | |
| Data of the connection and terminal device you are using such as the IP address, device ID or other device identifier and cookies | Developing our services | Consent |
| Targeting advertising in our online services | ||
| Analyzing and profiling behavior |
We receive information primarily from following sources: yourself, population register, authorities, credit information companies, contact information service providers and other similar reliable sources. We also collect information when our services or websites are used. More information on how we use cookies can be found in the Section 7 below.
For the purposes described in this Privacy Policy, personal data may also be collected and updated from publicly available sources and based on information received from authorities or other third parties within the limits of the applicable laws and regulations.
Only those of our employees, who on behalf of their work are entitled to process customer data, are entitled to use the system containing personal data. Each user has a personal username and password to the system. The data is collected into databases that are protected by firewalls, passwords and other technical measures. The databases and their backup copies are in locked premises and can be accessed only by certain pre-designated persons
We store the data as long as it is necessary for the purpose of processing the data. Personal data in the Customer, Stakeholder and Marketing register is erased after the claim period related to a specific customer, stakeholder or service relationship has elapsed. This period is typically ten (10) years.
We regularly estimate the need for data storage taking into account the applicable legislation. In addition, we take care of such reasonable actions that ensure no incompatible, outdated or inaccurate personal data is stored in the register taking into account the purpose of the processing. We correct or erase such data without delay.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
By email: support@metricsify.com